Frequently Asked Questions

Consumer Sales Practices Act

When must a dealer disclose prior damage or defect of a new vehicle to a consumer?

A dealer must disclose, prior to obtaining signature by the consumer on any document for the purchase of the vehicle, any defect and/or the extent of previous damage to the vehicle, retail repair cost of which exceeds or exceeded 6% of the MSRP, excluding damage to glass, tires and bumpers where replaced by identical manufacturer’s original equipment.  This disclosure is required when the dealer has actual knowledge of the defect and/or damage.  This disclosure should be made on the Buyers Order.