Frequently Asked Questions

Do Not Call List

If a consumer has made an inquiry or submitted an application to my dealership, may I contact the consumer via telephone, even if his/her phone number is on the Do Not Call List?

Yes.  If a consumer makes an inquiry or submits an application to a company, the company can call for three months. However, if the consumer makes a specific request to that company not to call, the company may not call, even if it has an established business relationship with the consumer.