Information provided by NADA

What's new:  In 2025, dealers sold vehicles that qualified for the clean vehicle tax credits and submitted the required time-of-sale reports in the Energy Credits Online (ECO) portal. Many time-of-sale reports have remained in "pending status" for several months, and many dealers have not received any updates or responses from the IRS through secure messaging in the ECO portal.

Why it matters:  The failure to be reimbursed in a timely manner for advance payment transactions has created significant financial strain and operational issues for dealers, especially dealers who sell larger numbers of clean vehicles. The lack of responsiveness to dealers' inquiries in the portal has also left our members without appropriate clarity on when they can reasonably expect the IRS to reimburse them for advance payment transactions.

What we're doing:  NADA sent a letter to the leadership at the U.S. Department of the Treasury and the IRS requesting timely relief for dealers. NADA has also informed Members of Congress about these issues. In particular, NADA has urged the IRS to allocate more staff and resources to ensure:  1) the numerous time-of-sale reports in pending status are promptly processed and approved, and  2) the advance payment reimbursements to dealers are promptly issued to alleviate the financial and operational burden they are experiencing.

What's next:  NADA will continue to pursue all available avenues to achieve the best possible resolution to these issues and will update our members accordingly.