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January 9, 2019
11:00AM - 12:00PM

Take a Peek into the Crystal Ball: 2019's Top Compliance Concerns for Your Dealership

OADA Webinar

Register Here!

As one of the most regulated industries, dealerships are no strangers to compliance concerns. And 2018 proved to be a year of wake-up calls for dealers to remain vigilant about compliance. In one short year, a dealership settled a federal class-action suit under the Telephone Consumer Protection Act ("TCPA") for almost $4.8 million. The Department of Justice reached an agreement with a dealership group to settle claims of bank fraud. Two people, including the dealer principal, received jail time and the dealership agreed to restitution. The FTC took aim at a dealership group for allegedly falsifying consumers' income and down payment information on credit applications and misrepresenting financial terms in advertisements. It also continued its trend of keeping an eye on safety recall issues - announcing a settlement with a dealer group and its president and vice president for advertising campaigns that featured an "urgent recall notice."

And Ohio dealers have certainly seen their share of regulatory activity. The FTC, the Cuyahoga County Department of Consumer Affairs, and the Ohio Bureau of Motor Vehicles worked together and walked dealership lots in the Cleveland area to determine if dealerships were correctly displaying the revised Buyers Guide. The Ohio Attorney General has also pursued dealers for titling issues and privately reached out to car dealers regarding alleged advertising violations.

Join Jessica Dury, a Senior Associate with Stockamp & Brown, LLC and OADA's Staff Counsel Matt Chacey for a 60-minute presentation as they take a peek into the crystal ball and discuss the areas of dealership compliance that regulators and private attorneys will likely focus on in 2019. The webinar will cover:

• Recent telemarketing litigation and how your dealership can avoid similar claims by obtaining the proper consent prior to contacting a consumer;
• The FTC and Ohio Attorney General's advertising enforcement and how your promotions can avoid the scrutiny of Federal, state, and local regulators;
• The do's and don'ts for displaying the new Buyers Guide so you can pass the next FTC Buyers Guide compliance sweep;
• How to avoid issues in your F&I office, focusing on recent issues with the information recorded on credit applications and the sale of ancillary products; 
• The latest cybersecurity concerns, the recent Ohio legislation designed to provide a safe harbor if your dealership has a data breach, and how both impact your business; and
• The continued importance of tracking the recall status of the vehicles on your lot, properly communicating the recall status with your customers, and common issues with comprehensive vehicle inspections.

Start 2019 off right and join us to talk about compliance areas you should be aware of and determine if your policies and procedures adequately protect your dealership! A complaint from the FTC, the Ohio Attorney General, or a consumer attorney can give rise to potential liability ranging from thousands to millions of dollars and require you to comply with onerous compliance reporting requirements. Avoid the hefty fines and the regulatory oversight and determine where you should focus your compliance efforts by registering today for our January 9th webinar, scheduled from 11 a.m. to noon. This webinar is designed for Dealer Principles, General Managers, F&I Managers, Sales Managers, Office Managers, and Marketing Managers looking to review their compliance programs.

There is a $20 connection fee for OADA members. Non-members will be charged a $50 connection fee. Register today!

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